Evaluative Research: Real Date Initiative
A several-month initiative for Unveil Social (CanWe), an app that functions as a fun, accessible way to ultimately determine if you and your date have real relationship potential. I kicked this initiative off at almost the same exact time in 2020 that the pandemic started, which made it extra challenging (and 100% remote).
Problem:
The team (before me) built an MVP app grounded in psychological research.
But aside from theory, what do real users think of it?
Methods:
Limited to UserTesting.com, startup plan
Three unmoderated tests
Prep test (70 users)
Date test (15 users)
Debrief test (14 users)
Deliverables:
Directional product positioning
Insights about dater psychology/behaviors
Validation of value props
Map of pain points
User quotes and testimonials
Outcomes:
Brought understanding of our users and their pain points across the entire team
Heavily informed the addition of our pre-date feature and total redesign of the in-person date experience
Insights from this project brought our CPI from the double-digits range to ~$2
Revealed who was really diggin’ the app (people on same-sex dates!), and set the stage for further investigations into LGBTQIA+ audiences